投诉就是免费重考一次 加分不可能 之前雅思考试碰到类似的 给免费一次
I am writing to express my serious concerns regarding the recent music theory test that my child attended. The testing location information provided was incorrect, which caused a group of children to waste over an hour searching for the correct location. This resulted in significant stress for the children, who had already taken time off from school and traveled by train to get there.
Furthermore, during the exam, there was significant noise pollution from a neighboring room where someone was playing music. This made it extremely difficult for the children to concentrate, and their exam results were undoubtedly affected.
In light of these circumstances, I am requesting that ABRSM take action to make things right for the children affected. I would appreciate it if you could offer a free resit test to the students who were impacted by the incorrect testing location information or provide some compensation points to their test results.
I believe that taking these steps would show your commitment to ensuring that students are not unfairly penalized due to factors beyond their control. Additionally, I would like to request that you review your testing procedures to ensure that such problems do not occur in the future.
Thank you for your attention to this matter, and I look forward to hearing back from you soon.